Account details
To change your email address or sign-in method, use the app: Settings → Account → Manage Account.
Account
Your RYMVI account.
Your plan, AI credits and cloud storage, your subscription, and your account’s security — in one place. Your memories, photos, videos and chats aren’t shown here, and the website can’t open them.
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Sign in
Use the account you created in the RYMVI app. Accounts can’t be created on the website.
or
Can’t sign in here?
- Using RYMVI without an account (guest)? Your library lives only on your phone, so there’s nothing to manage on the web. Create an account in the app under Settings → Account if you want one.
- Signed in with Apple? Apple sign-in isn’t available on the website yet. Manage your account in the app.
- Still stuck? Email support@rymvi.com. We’ll never ask for your password or recovery phrase.
This page uses Google reCAPTCHA to protect sign-in from abuse. Google’s Privacy Policy and Terms of Service apply to it. See website data.
Reset your password
We’ll email a link to set a new password. Changing your password also signs out your other devices.
Plan & AI credits
RYMVI Cloud
Recent AI credit use
| When | Action | Credits |
|---|
Only the type of action is recorded here — never what was analysed.
Subscription
Devices & security
Sign out of all devices
Signs your account out everywhere it’s signed in — every phone and this browser. Use it if you’ve lost a phone or think someone else is using your account.
What this does — and what it can’t do
- This website stops accepting the old sign-in straight away, in every browser.
- Phones can’t renew their sign-in any more. A phone that’s already signed in can keep using AI features and RYMVI Cloud for up to an hour — until its current sign-in runs out — and is then signed out. A phone that’s offline is signed out when it next connects.
- Once signed out, a phone can’t use AI features or RYMVI Cloud for your account until someone signs in again with your password or Google account.
- It doesn’t remove anything from a phone. Memories, photos, videos and files already stored on it — including anything it downloaded from RYMVI Cloud — stay there, and anyone who can unlock that phone can still open them, even offline. To wipe a lost phone, use Find My (iPhone) or Find My Device (Android).
- If you think someone knows your password, reset it too — a password change also signs out every device.
- RYMVI can’t show a list of your signed-in devices: it doesn’t keep one.
Password
We’ll email you a link to choose a new password.
Encryption and recovery phrases
End-to-end encryption keys and recovery phrases exist only on your devices. The website never asks for them and can’t use them — don’t enter a recovery phrase on any web page.
Support
Answers to common questions are in the help centre. To reach a person, email support@rymvi.com from the address on your account. For privacy requests, email privacy@rymvi.com.
If support asks, you can share your Account ID (above). Never share your password, a recovery phrase or any code.
Delete your account
This permanently deletes your RYMVI account. It can’t be undone.
- Deleted: your sign-in, your account records on our servers (plan, AI credits and usage history, AI consent record) and all your RYMVI Cloud data. Our storage provider can keep deleted files recoverable for up to 7 days before final removal.
- Your cloud library is deleted too. If it’s end-to-end encrypted, your recovery phrase can no longer restore it.
- Kept: records of App Store or Google Play purchases (transaction identifiers), so a purchase can’t be credited twice.
- Not affected: memories on your phones stay there until you delete the app, and .rymvi backups stay wherever you saved them.
You have an active subscription. Deleting your account does not cancel it. Cancel it in your store account first, or you may keep being charged.
Your account has been deleted.
no longer has a RYMVI account. Memories on your phones are unchanged — delete the app on each phone to remove them.
If you had a subscription, check it’s cancelled in the App Store or Google Play.